Zales in Raleigh, NC

Reviews about Zales

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  January 20, 2019, by Tionna Tyson
  I went into the store Tuesday, December 26th around 4:50pm. When I walked in one employee was helping a customer, however there was 3 more employees talking amongst each other and completely ignored me for 2-3 minutes. It got to the point where my boyfriend & are we’re literally staring at the 3 women waiting for them to finish their “important conversation” to do their job. After waiting 3 minutes, finally Miranda the assistant MANAGER realizes that she should stop talking and come she if we need assistance. Instead of her apologizing for the terrible customer service she looks at us and asks has anyone helped us yet after she sat there and saw us waiting for 3 minutes. All I needed is to get a ring sized that was given to me for Christmas, but I’d probably never spend another dime in this store.