Precise Pest Control in Raleigh, NC Open now

Reviews about Precise Pest Control

• ★ ★ ★ ★ ★

  October 26, 2019, by David Wieland
  Things have been fixed and we are very happy with the results of Precise and how the owner, Billy, actually took care of us after the problems that were had in the following description. I have been helping out at my sister's and Brother-in-laws house for the past several months. When I got here back in June, I was told about their ant problem and that Precise would be coming in the next week to take care of it. Well the technician came and he sprayed inside the house and was very pleasant. Sister told him of the areas and he had said he was putting down the bait and that he would go out and spray the outside for the rest of the treatment that they paid for. I had told the technician where the ant line was coming from before he put the bait down and he was like ok. I watched him put the bait down in all the areas the ants never went. Well the as you can imagine the ants were back 2 days later. So we called Precise back told them the treatment didn't, they were very responsive. They apologized and said a technician would be back out there in 2 weeks. Brandon the technician, showed up on time and was very responsive and knowledgeable of the situation. I talked with him about the last technician (can't remember his name) and where he laid the bait and how he really didn't listen to us. Brandon apologized and took care of all concerns. He also took care of the wasp infestation in the sheds and around the house. Unfortunately, the wasps came back way to soon and we had to call Precise back let them know the wasps were still here. They gave us a date the technician would be out here, we were like, OK. Date came and no tech, no phone call to say he wasn't coming. Another call and another date set, once again no tech no call to say they weren't coming. We called told them next day we got a phone call and then 3 hours later the owner Billy showed up. He apologized took care of everything and we were very satisfied. Thank you Brandon and Billy for being professional and courteous to our problem and making it right again. Dave Wieland