Neuwave Systems in Raleigh, NC Open now

Reviews about Neuwave Systems

• ★ ★ ★ ★ ★

  April 12, 2020, by Despina Viniotis Curtis
  we had neuwave come in and install speakers in all pre-wired areas as they are our builder's preferred contractor and we love our builder who is established, local and came with a lot of tried and true expertise. i wanted something better than the typical rotary volume control knobs and security system and agreed to meet at the neuwave office to check out what they had to offer above standard builder grade... well from there things escalated quickly as we went from simple speakers to many, many, many extras, which included a whole house control system, control4. costly but it has the capability to run tvs, lightening, monitoring, comfort settings, etc. from touchscreens in the home to an app on your phone. first, i don't get how these guys can set up such a complex system, but they do. i'm not going to say the transition from their sales division to tech and operations was an easy or quick one, but after about a year in our home they took responsibility for any communication and technical issues and in specific jeremy, who heads operations there, fixed any and all issues, when at times there was a lot to fix, and did so with the promise it would be right. also tech luke is amazing. together they never once blamed us, charged us more, or failed to drill down and make sure the system finally ran wholly. the end product is we get ease-of-use and advanced home control functionality, which in my opinion was worth the high cost and at times stress of getting it right. neuwave came through when it mattered, and i highly recommend them!
• ★ ★ ★ ★ ★

  April 06, 2020, by Tyler Johnson
  We are very pleased with the service and products we received from Neuwave Systems. Andy created a detailed proposal for our new construction home that fit our budget. His staff is extremely friendly, efficient and knowledgable about the products. Their communication and installation was very timely as we preferred all systems to be installed prior to our move date. I would highly recommend this company!
• ★ ★ ★ ★ ★

  May 10, 2019, by Jeff Chapman
  So I’m not one to leave a review very often but I’ve had a great experience and I have to let people know. The guys at Neuwave really their stuff. I did a large renovation at my house and my GC recommended Andy and his team. I had them install 2 new OLED tv’s, fit them with Sonos playbars, network my house and office so all the tv’s are directly connected to the internet. They mounted a tv above my family room fireplace and in the bonus room. They also did work in my office. They programmed remotes and set up all the Sonos speakers. I recently had an issue when I installed a new Xbox OneX and they came right out. They sent the right guy (Luke) and he knew exactly what was going on. He installed a new HDMI cord, an updated switch and reprogrammed my remote quickly and with a great attitude. These guys are a pleasure to work with and I’ll certainly use them again. I highly recommend them.