LOFT in Raleigh, NC Open now

Reviews about LOFT

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  October 26, 2019, by Sara Burns
  I do not recommend this store at all. They have extremely outdated technology and their registers have been down the past 5 times I have attempted to buy in store or return online items. This has been going on for far too long, at least a year in my own experience, and I have no idea how this store stays in business. It’s not the associates’ fault, but the customer service overall has been extremely lacking. They all seem pretty underinformed and someone always has to defer to a manager or take extra steps to solve simple problems. It has taken me 30 minutes on average to do a return or come to an agreement about how to move forward with their systems always being down. That’s really unacceptable and I will not ever be in this store again.